Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Ace Mortgage collects, uses, stores, and protects your personal information when you visit our website or use our UK mortgage advice and protection services.
Last updated: 5-20-2026
Who We Are
Ace Mortgage provides mortgage and protection advice to clients across the UK. When you share personal information with us, we handle it responsibly and in line with applicable UK data protection laws.
Information We Collect
We may collect information such as your name, email address, phone number, employment details, income, financial circumstances, mortgage requirements, credit history, and property information.
How We Use Your Information
- To respond to mortgage enquiries
- To provide mortgage advice and recommendations
- To assess eligibility for mortgage products
- To assist with remortgage, first-time buyer, buy-to-let, and home mover applications
- To meet legal, regulatory, and compliance requirements
- To improve our website and customer experience
Sharing Your Information
We may share your information with mortgage lenders, insurance providers, credit reference agencies, compliance partners, regulators, professional advisers, and trusted service providers where required.
Cookies and Website Tracking
Our website may use cookies to improve performance, understand visitor behaviour, and support marketing activity. You can manage cookies through your browser settings.
Data Security
We take appropriate steps to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.
Data Retention
We only keep your personal information for as long as necessary to provide our services, meet legal obligations, comply with regulatory requirements, and resolve future queries.
Your Rights
Under UK data protection law, you may have the right to access, correct, delete, restrict, or object to the use of your personal data. You may also request a copy of your data or withdraw consent where applicable.
Complaints
If you are unhappy with how we handle your personal data, please contact us first. You also have the right to complain to the Information Commissioner’s Office, ICO.
Contact Us
Email: hello@acemortgage.co.uk
Phone: +44 7960 655711